*Coronavirus update*

Whilst we are healthy we aim to continue sending web orders, should this change at any point our website will be immediately closed.

For the time being we have removed our worldwide postage option and will only send orders within the UK. Our trouva orders are collected from us and all website orders will be sent using a similar courier service where items are collected from us, removing the need to go to the post office and limiting our interaction with others.

We have reduced our UK postage rate to only £1.99 and removed our express delivery service as we may need more time to get courier services booked in.

Please be assured that all packages will be wrapped adhering to strict hygiene practices.

DELIVERY

United Kingdom £3.99 (2-3 working days) Over £60 FREE
United Kingdom £7.99 (Next working day, excludes weekend delivery)
Europe & World £8.99 (3-9 working days)


Please allow 2-3 working days for standard UK delivery. Free UK shipping is offered on all orders of £60 and over, otherwise shipping is charged at a flat rate of £3.99 for standard delivery or £7.99 for guaranteed next day delivery.

All UK parcels are sent using Royal Mail, My Hermes or UPS tracked delivery or a courier service and you will receive an email to let you know when your order is on its way!

For all orders outside of the UK parcels are shipped with Royal Mail, My Hermes, UPS as well as DPD. Shipping for EU & ROW Countries is charged at a flat rate of £8.99.

Shipping prices and estimated delivery times vary depending on the location.

Orders sent to non-EU countries may incur local duties and taxes. We cannot predict these charges, therefore these are not included in your order and will need to be paid locally upon receipt.

RETURNS

Items must be unused and re-sellable as new, including undamaged packaging. All branded tags must be attached and intact. You can return or exchange your purchase within 14 days.

Please note that we do not accept responsibility for additional taxes and duties that are incurred when shipping outside of the UK.

You will be responsible for the cost of returning the products to us unless:

a) the incorrect item was dispatched

b) the item is deemed faulty

The postage refund is only honoured when a valid postage receipt is presented via email.

RETURNS ADDRESS:

Please do not send to the below address during Coronavirus as the shop is closed! Please contact us for details of where to send.

Lakin and Boone

Unit 8

Lemon Street Market

Truro

TR12QD

United Kingdom

Refund will be processed within 5 business days once we have received the return to the original payment method.